jilipg Privacy Policy – Your Data, Your Rights

When you register on jilipg, we collect personal details such as your full name, date of birth, email address, and mobile number. We also collect financial information — including your preferred payment method and transaction history — to process deposits and withdrawals in Philippine pesos (PHP). During your sessions, we automatically gather technical data such as your IP address, device type, browser version, and pages visited. This helps us improve platform performance and detect unusual activity. We may also collect information you voluntarily provide when contacting our support team or participating in promotions. All data collection is limited to what is necessary for delivering a safe and enjoyable gaming experience to Filipino players.

Your personal data is used primarily to operate and maintain your jilipg account, process transactions, and verify your identity in line with Philippine regulatory requirements. We use your contact details to send account-related notifications, security alerts, and — where you have opted in — promotional updates about new games and offers. Technical data helps us diagnose platform issues, optimise loading speeds, and ensure a smooth mobile experience for players across the Philippines. We may use aggregated, anonymised data for internal analytics to understand how players interact with our games and features. We do not use your personal information to make automated decisions that significantly affect your account without human review.

jilipg does not sell your personal information to third parties for marketing purposes. We may share your data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and who are contractually bound to protect your information. Where required by Philippine law or a valid legal order, we may disclose your data to regulatory authorities, law enforcement agencies, or courts. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. All third parties who receive your data are required to handle it with the same level of care and security that we apply.

We take the security of your personal data seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols, ensuring that your login credentials and financial details remain private at all times. Access to personal data within our organisation is strictly limited to staff who need it to perform their duties, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to keep our systems up to date against emerging threats. While we do everything reasonably possible to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login details confidential. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take swift action.

jilipg retains your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with applicable Philippine laws and regulations. Transaction records and identity verification documents may be kept for a minimum of five years to comply with anti-money laundering and financial reporting obligations. When your data is no longer required for legal or operational purposes, we securely delete or anonymise it so that it can no longer be linked back to you. If you request account closure, we will begin the data retention review process and inform you of the applicable retention periods for different categories of your data. We do not retain data beyond what is necessary, and we review our retention schedules regularly to ensure compliance with evolving Philippine data protection standards.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is collected and used, and to access a copy of the data we hold about you at any time. You may request corrections to any inaccurate or incomplete information in your account profile by contacting our support team. You also have the right to object to certain types of data processing, including direct marketing communications, and to withdraw your consent where processing is based on consent. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, simply reach out to our support team and we will respond within the timeframe required by applicable law. We are committed to honouring your rights promptly and transparently.

jilipg uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how players use our platform. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting core features such as login sessions and game loading. Analytics cookies help us understand which pages and games are most popular among Filipino players, allowing us to improve our content and performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to serve third-party advertising or to track your activity on other websites. Our cookie practices are reviewed regularly to ensure they remain aligned with Philippine data protection requirements and international best practices.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine laws and regulations. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised, so you can easily check whether an update has been made since your last visit. Continued use of jilipg after any changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you disagree with any changes, you have the right to close your account and request deletion of your data in accordance with the retention rules described above.